Privacy & Data Protection
Welcome to the privacy policy for Frosty Bet. This page explains how we collect, use, store, and protect the personal information you provide when you register, play, deposit, place bets, or otherwise interact with our services. We take your privacy seriously and describe below the types of data we handle and the choices available to you.
Types of data we collect
We collect information you give us directly, information created through your use of our services, and technical data from your devices. This helps us operate accounts, process payments, and provide a smooth site experience.
Personal data
Personal data includes your name, date of birth, contact details, username, password, and identity documents where verification is required. We may also collect copies of ID documents and proof of address when verification or compliance checks are necessary.
Technical data
Technical data covers IP addresses, device and browser information, operating system, device identifiers, language settings, and connection data. We use this information to improve site performance, detect fraud, and maintain security.
Transactional data
Transactional data includes your deposit and withdrawal history, bets and game play records, payment method details, and receipts. This information is used for account management, payment processing, dispute resolution, and accounting.
How we use your information
We use your data to create and manage accounts, process deposits and withdrawals, verify identity, detect and prevent fraud, comply with legal requirements, respond to enquiries, and deliver customer support. Data also helps us analyze activity and improve our services.
Data protection practices
We protect personal information through technical and organizational measures such as encryption, access controls, and staff training. Access to personal data is limited to authorized personnel and contracted service providers who process information on our behalf.
Cookies and tracking technologies
We and our partners use cookies and similar technologies for session management, site functionality, analytics, and advertising. You can manage cookie preferences via your browser settings or through available on-site controls. Disabling certain cookies may affect site functionality.
User rights
You have rights over your personal information, including the right to access, correct, restrict processing, object to certain uses, and request deletion where applicable. You may also withdraw consent for processing that is based on consent.
Access, correction and deletion
You can review and update many account details directly in your account settings. To request access, correction, or deletion of other personal data, contact [email protected]. We may need to verify your identity before fulfilling requests to protect your security.
Information sharing and third parties
We share information with payment processors, verification services, fraud-prevention providers, and other trusted partners who perform services on our behalf. We may also disclose information if required by law or to protect our rights. Aggregated or anonymized data may be used for analysis without identifying you.
Privacy policy updates
We may update this policy from time to time. When changes are significant, we will provide notice on the site or via account messages. For any questions about our practices or to contact our team, please reach out to [email protected]. FrostyBet is committed to keeping your information safe and transparent.